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FAQ

How does shipping work?

When you order from Roborock India, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process.

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

 

  • Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

  • Shipping time: The time for your item(s) to tarvel from our warehouse to your destination.

In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as

possible.

 

Enjoy shopping!

Payment

Is the payment secure?

We are working with the best payment gateways to ensure your payments are 100% secured and safe.

100% Secure Payment - Roborock India has integration with Razorpay for safest payment.

Can I get an EMI purchase option?

Yes! You can use EMI banking offers to purchase an item on an installment basis, In the process of paying for the goods, you can select the EMI option.

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